What is the Future of Work?

What makes humans different from robots? Our sense of humanity is what will prevent many aspects of work from transitioning to robots and artificial intelligence. Humans are not machines, and that’s a good thing. However, humanity can only be effective if it’s properly harnessed — and that means embracing a sense of vulnerability and empathy that many of us would rather leave behind at the office.

You need to be vulnerable to connect with another human being in a way that artificial intelligence never can. Social media has conditioned us to only put forward the most perfect versions of ourselves in the name of a good personal brand, but I argue this approach is misguided. If you can open up, even a little bit, you’ll find that others are going through the same things you are. The resulting bonds and shared emotional intelligence are essential for every organization.